This is not a comparison, but a review of the two resorts we stayed at: Northwest Point and The Veranda. It would be unfair to compare these two resorts because you would choose them for entirely different reasons; each have their strong suits, each have their weak points, and both are in entirely different leagues.
The beach is a bit “rustic” but the staff rake it every morning to clear the flotsam brought in during the night. The water is wonderfully warm but many people don’t swim there due to the amount of turtle grass. The pool though, is wonderful.
The downside: remote location (unless of course, that’s why you choose it), poor snorkelling (good snorkelling is ½ hour walk up the beach), poor restaurant, no poolside drink service, no elevator service (a big deal when you’re hauling luggage up to the 3rd floor in 90 degree heat), weak water pressure in the condo, ants in the bathroom (I’m talking a village of them) and two—two that we saw and killed—cockroaches in the kitchen.
At the other end of the spectrum is The Veranda, a new all inclusive resort in the Grace Bay area on Provo, near to restaurants and the “shopping district” (I use that term loosely).
Pulling up to the resort we were met by a bevy of staff and given refreshments – rum punch for us adults, and non-alcoholic punch for the kids. Our personal concierge led us to our three bedroom, 2900 sq.ft. ocean- view villa.
We stepped out of the 33 degree Celsius heat (91 Fahrenheit) and into air conditioned bliss. A fruit tray, a bottle of sparkling wine and a fridge stocked with beer and cold drinks was at the ready. Impressive. At $1500/night, it should be.
Quality and Service – The Veranda is chic, clean, and luxurious and every member of the staff greets you with a smile and asks “do you need anything?” and “is everything alright?” Everyone’s goal it seems is to make sure your stay is an incredible one. Al, our personal concierge, did not have the word “no” in his vocabulary, unless it was to say “no problem.” We were given a resort cell phone to use during our stay. The housekeeping staff is insanely thorough changing towels twice a day, tidying up, replenishing the fridge items and offering turn down service every night.
Food – The resort has two restaurants; both are outdoors giving guests no respite from the heat or the flies. Big no no: jerked mahi mahi taken out of the tandoor oven and left to sit outside for 25 minutes in the heat.
Beach Services – the beach is what travel magazines put on their front covers: absolutely beautiful. The beach concierge service though was lacking and needed another staff member to help out. Also, a high end resort such as The Veranda needs some pretty smokin’ beach furniture and not the Wal-Mart style chaise lounges and wimpy umbrellas. Even Beaches Resort (part of which can be seen below) next door, offered better beach furniture.